Run every brand you answer for from one screen. Each brand gets its own workspace, with its inbox, CRM, campaigns, and help center sealed from the others, under one roof. The AI sorts the queue and writes the first draft; your team keeps the final say. Hosted in Germany by default, or on a dedicated instance we run for you in the EU or the US.
CommsOperator is a multi-brand communications platform for teams that answer for several brands. Each brand runs in its own isolated workspace with a shared inbox for Microsoft 365 mailboxes and Teams, a CRM with pipelines, approval-gated email campaigns, a help center, and website widgets. AI triages and drafts; a person approves every send by default. Tech Family Ventures builds it and runs 24 brand workspaces on it daily.
Five brands, five inboxes, and you are the bottleneck for all of them. Every new client adds a seat fee and a tab. Three things the per-brand tool stack cannot fix, whatever you pay it.
Stop running a separate tool stack per brand and switching tabs to answer for the next one. Each brand gets its own mailboxes, contacts, pipelines, help center, members, and settings, sealed from the others, so a member of one brand never sees another brand's mail. Your operator switches brands, not tools. Tech Family Ventures runs 24 of them on one instance.
Triage, drafting, and agents come with the plan and draw on a visible credit allowance, so there is no per-resolution meter to watch. Every AI step is logged with its token use, so you can see where the allowance went. There is also a switch that turns AI off for a workspace, which tells you how we think about it. Public pricing is not published yet; we quote per team.
Your mailbox stays in your Microsoft 365 tenant and Outlook keeps working; CommsOperator holds a working copy of the synced mail in Germany so the team can answer from one queue. The shared instance runs in Germany. Enterprise teams get a dedicated instance we run for them in the EU or the US. Export on request, delete on request. Self-serve bulk export is not built yet.
Inbox, CRM, campaigns, and help center read the same contacts, respect the same roles, and write to the same audit log. Nothing is copied between tools, because there is only one.
Every mailbox, Teams thread, LinkedIn Page message, and web chat your brand answers from, in one queue with an owner, a status, and AI that sorts it before you open it.
Companies, contacts, and deals per brand, with pipelines you shape, a timeline that fills itself from the inbox, and Apollo.io enrichment when you ask for it.
Multi-step sequences and newsletters sent from your own Microsoft 365 mailboxes, with a person approving every step, daily caps, warm-up ramps, and an opt-out that cannot be undone.
Triage, drafting, and sales agents that propose while a person decides: three autonomy levels, policy packs, a per-workspace kill switch, and a log of every decision.
One help center per brand, private training books for the AI, search that finds the article even when the wording differs, and a chatbot that cites its sources.
Chat, feedback boards, roadmap, changelog, knowledge search, a unified launcher, booking pages, and an on-page comments extension for your own site. One script tag each.
Kanban, table, and card boards with the fields your operation needs, imported from the spreadsheet you already have, with AI planning and rules that act for you.
Public booking pages on your Outlook calendar, reminders, meeting bots for external calls, Teams transcripts, and AI call summaries written onto the CRM timeline.
By default, every AI draft waits for a person, who sees the exact message and the mailbox it will leave from. Per pipeline, you set what the AI may say, what it must never raise, which disclaimer it carries, and who signs off on anything risky. Every agent step is logged with input, output, decision, and token use. And an EU recipient never gets an unreviewed AI email unless you choose that: our EU AI Act Article 50 handling shipped before the 2 August 2026 deadline.
How the approval gates work ยท Read the AI transparency statement
What we connect
What we do not, so you can plan around it
Each page names the modules that do the work, the workspace that proves it, and who should not pick us.
Events, conferences, communities, media
Conferences, summits, event platforms
Professional communities, networks, nonprofits, training programmes
Venture funds, emerging managers, investor relations
Awards programmes, pitch competitions, accelerators
Venture studios, holding companies, serial founders
Marketing, communications, and growth agencies
Software products, early-access launches, developer tools
Every workspace below belongs to Tech Family Ventures, the portfolio that built CommsOperator and runs its own communications on it every day. No external customers are published yet. These are the brands that shaped the product.
Three contact databases and 97 web forms became one CRM of 222,000+ people. Member support, sponsor sales, newsletters, and the conference now run from one workspace.
Sponsor enquiries that once waited as long as 24 days now land with an owner and a clock. Every outreach list is verified before the first email leaves.
Founder and investor relationships on the record, with Decile Hub as the fund's system of record and a partner sending every email.
An executive network's newsletter, event follow-ups, and site widgets, in a workspace sealed off from the fund that shares its name.
Attendee lists land in the CRM with a full timeline, speaker applications are credited to the email that brought them, and the product runs its own feedback loop on the widgets.
Judging happens on Awardee. The invitations, reminders, sponsor conversations, and support around each programme happen on CommsOperator.
A funded training programme whose newsletter, partner deliverables, and site support live on one workspace, with acceptance recorded by a named person.
Nine product workspaces on one instance. Each launch gets early-access capture, a booking link, a private roadmap, and agent-readable feedback on day one.
A communications platform for teams that operate several brands. Each brand gets its own isolated workspace under one roof, with a shared inbox, CRM, campaigns, help center, tasks, appointments, and website widgets. AI sorts the inbox and drafts replies; by default a person approves before anything is sent.
The one small team answering for more than one brand: venture studios and portfolio operators, agencies with several clients, communities and membership organizations, conference and awards programmes, venture funds, and product teams. If you run one brand and need no CRM, a single-inbox tool will serve you well.
No. Your mail stays in your Microsoft 365 tenant and Outlook keeps working as before. CommsOperator connects to the mailbox the official, supported way, through Microsoft Graph, and keeps a working copy so a team can triage, assign, and answer from one queue.
Microsoft 365 and Outlook, including shared mailboxes and an organization-wide connector that brings in every mailbox with one approval from IT. Gmail is on the roadmap and is not supported today. We will say when it ships, not before.
Not by default. AI drafts wait in an approval queue for a person. Automatic delivery exists in two places, both off until an admin turns them on: a fully fixed email template an admin has reviewed and pinned, and an agent auto-send mode behind a feature flag. Both pass the same opt-out check and daily cap as a message a person approves, and agent auto-sends to likely-EU recipients are downgraded to human approval under our EU AI Act Article 50 rule.
The shared instance runs in Germany: application servers in Falkenstein, database in Frankfurt. Enterprise customers can have a dedicated instance, a private copy we run for one organization, in the EU or the US.
CommsOperator is in private beta. Plan tiers with credit allowances exist in the product; public pricing is not live yet. Request access and we will quote for your size and region, with no per-resolution AI fees.
Enterprise customers can get a dedicated instance, a private copy of CommsOperator run for one organization in the EU or the US, with local AI inference possible on it. A customer-operated on-premise package is not offered today.
CommsOperator is in private beta. A person reads every access request, tells you honestly whether it fits, and quotes for your size and region.